We're happy to say that maintenance is complete and this incident is now closed.
A lot of preparation and hard work has gone into minimizing the impact of this maintenance. The total downtime was limited to less than 15 minutes, as planned. As a result of this maintenance, we will all enjoy the benefit of many future maintenance operations without planned downtime.
If you experience any issues with Chargify, please contact support via ticket or phone (https://help.chargify.com/
). As always, we're delighted to help.
Thank you for your patience and understanding, and thanks for being a Chargify customer!
Oct 15, 04:50 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 04:01 CDT
Here we go! The maintenance window has begun.
You should now expect to see:
- A maintenance page in your browser when visiting the Charigfy app, any of our hosted/public pages, or the billing portal.
- HTTP Status Code 503 responses from the API, along with an error JSON or XML payload.
We anticipate the maintenance will result in approximately 15 minutes of actual downtime, but have reserved the entire hour to ensure there’s time to get it right. More details are available in our announcement: https://help.chargify.com/announcements/downtime-notification.html
We will update this status page approximately every 10-15 minutes.
Oct 15, 04:00 CDT
Chargify has scheduled a one hour maintenance window for our web application, API, and billing platform. The maintenance window is scheduled for one hour beginning at 9:00am UTC / 5:00am EDT / 2:00am PDT
More details are available in our announcement: https://help.chargify.com/announcements/downtime-notification.html
Oct 10, 09:09 CDT