All Systems Operational

About This Site

Get the latest info about how Chargify is running. We'll keep you updated if there are any issues.

Main Application   Operational
90 days ago
100.0 % uptime
Today
Billing Portal   Operational
API   Operational
Chargify Direct   Operational
Scheduled Payment Processing   Operational
Email sending   Operational
Documentation Site   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 23, 2017

No incidents reported today.

Oct 22, 2017

No incidents reported.

Oct 21, 2017

No incidents reported.

Oct 20, 2017

No incidents reported.

Oct 19, 2017

No incidents reported.

Oct 18, 2017

No incidents reported.

Oct 17, 2017

No incidents reported.

Oct 16, 2017

No incidents reported.

Oct 15, 2017
Completed - We're happy to say that maintenance is complete and this incident is now closed.

A lot of preparation and hard work has gone into minimizing the impact of this maintenance. The total downtime was limited to less than 15 minutes, as planned. As a result of this maintenance, we will all enjoy the benefit of many future maintenance operations without planned downtime.

If you experience any issues with Chargify, please contact support via ticket or phone (https://help.chargify.com/). As always, we're delighted to help.

Thank you for your patience and understanding, and thanks for being a Chargify customer!
Oct 15, 04:50 CDT
Verifying - Our new database cluster has been launched and all of our initial tests are passing!

Access to the site and API has been restored. Some services are still disabled (such as renewals, background jobs, emails, etc), but Chargify is online.

The maintenance window is not closed yet. We will continue to monitor and run some additional tests before we give the "all clear".
Oct 15, 04:14 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 04:01 CDT
Update - Here we go! The maintenance window has begun.

You should now expect to see:

- A maintenance page in your browser when visiting the Charigfy app, any of our hosted/public pages, or the billing portal.
- HTTP Status Code 503 responses from the API, along with an error JSON or XML payload.

We anticipate the maintenance will result in approximately 15 minutes of actual downtime, but have reserved the entire hour to ensure there’s time to get it right. More details are available in our announcement: https://help.chargify.com/announcements/downtime-notification.html

We will update this status page approximately every 10-15 minutes.
Oct 15, 04:00 CDT
Update - This is the final reminder of our scheduled maintenance that will begin at 9:00am UTC / 5:00am EDT / 2:00am PDT, which is about 50 minutes from the time of this post.

We anticipate the maintenance will result in approximately 15 minutes of actual downtime, but have reserved the entire hour to ensure there’s time to get it right. More details are available in our announcement: [https://help.chargify.com/announcements/downtime-notification.html](https://help.chargify.com/announcements/downtime-notification.html)

We will update this status page approximately every 10-15 minutes once maintenance has begun.
Oct 15, 03:10 CDT
Scheduled - Chargify has scheduled a one hour maintenance window for our web application, API, and billing platform. The maintenance window is scheduled for one hour beginning at 9:00am UTC / 5:00am EDT / 2:00am PDT

More details are available in our announcement: https://help.chargify.com/announcements/downtime-notification.html
Oct 10, 09:09 CDT
Oct 14, 2017

No incidents reported.

Oct 13, 2017

No incidents reported.

Oct 12, 2017

No incidents reported.

Oct 11, 2017

No incidents reported.

Oct 10, 2017

No incidents reported.

Oct 9, 2017

No incidents reported.