Cloudflare has announced they have addressed the issue, and we have not seen further affects on our service. This incident is resolved.
Posted Jul 17, 2020 - 17:35 CDT
Monitoring
Services at Cloudflare seem to be stabilizing. According to their status page, a fix is being implemented.
The primary component we found to be affected at Chargify was two-factor authentication services provided by Authy. 2FA is functional again.
We will continue to monitor for other problems caused by this issue.
Posted Jul 17, 2020 - 17:03 CDT
Investigating
We are aware of a potential DNS outage at Cloudflare. Our core services are not affected, but some of our downstream providers may be affected, i.e. payment gateways. We are working to compile a list and further guidance.
Posted Jul 17, 2020 - 16:42 CDT
This incident affected: Scheduled Payment Processing and Integrations to 3rd Party Services.