Avalara is currently having a major outage (https://status.avalara.com/
). We are monitoring the impact and making some changes to help our merchants handle this extended outage. All sites that use Avalara for tax calculations will experience the following:
* New signups will continue to be accepted, but will not include a tax calculation (taxes will be zero)
* All other manual operations (charges, one-time payments, etc) will also not include a tax calculation
* Subscriptions that renewed between the start of the outage (approx 13:14 EDT) and 14:30 EDT renewed without taxes included
* We have disabled subscription renewal processing for all sites using Avalara taxes as of 14:30 EDT to avoid renewing without taxes. We will re-enable renewals for those sites once Avalara returns to stable service.