Increased error rates
Incident Report for Chargify
Resolved
At this time everything is operating normally and no further errors are being generated. We've identified a small number of signups/charges that completed successfully but that we incorrectly returned an error code for. We'll be reaching out individually to affected merchants to help you reconcile any mistakes.
Posted 7 months ago. Dec 20, 2017 - 16:24 CST
Monitoring
A large number of errors were returned from the app within a 2 minute window from 21:37-21:38 UTC. We're monitoring now to determine any downstream effects. At this time everything appears back to normal.
Posted 7 months ago. Dec 20, 2017 - 15:46 CST